Reservations can be made directly through the Taaibosch Collection website through the Stay page or by contacting the reservations team via email or telephone.
Category: Booking & Policies
What is the cancellation policy?
Cancellation policies may vary depending on the booking period and reservation type.
Cancellation Policy:
- The full accommodation account is payable if cancellations are made within 30 days of date of arrival.
- In the event of premature departure, the full duration of the stay, as originally booked and confirmed will apply.
- The cancellation policy also applies to confirmed bookings that reduce their length of stay. The above cancellation will apply on the released night/s.
- Refunds of deposits / prepayments for bookings are at the discretion of management and are dependent on the ability to re-sell the villa.
- At the discretion of management, guests that have paid a deposit upfront / have prepaid for bookings and need to cancel due to a COVID-related travel restriction, will be able to postpone their visit for up to 12 months. COVID-related restrictions include government-imposed lockdowns, flight cancellations, guest restricted from boarding a flight, guest falls ill with COVID and is unable to travel.
- Cancellations must be received in writing.
- We recommend that travel insurance is taken in order to assist with the above cancellation penalties.
What is the payment policy?
Payment policies may vary depending on the booking period and reservation type.
Payment Policy and Booking Terms:
- The rates are quoted in South African Rand (ZAR) and do not include any Bank Charges or Foreign Currency Conversion fees.
- Written confirmation is required within 7 days of reservation, failing which Taaibosch reserves the right to cancel the reservation.
- 50% Deposit of the total accommodation amount is required within 7 days after confirmation has been received.
- The full balance of accommodation is payable 30 days prior to arrival date.
- All reservations and amendments must be confirmed to the property in writing.
- Children of all ages welcome.
- Guests older than 12 years of age are considered adults.
Are pets allowed?
We do allow pets on the estate, kindly confirm the breed of your dog as we only allow dogs smaller than knee height on the estate.
Are extra beds available?
Yes. Extra beds can be arranged at an additional fee.
Are cots and high-chairs available for babies travelling?
Yes. Cots and high-chairs can be reserved at an additional fee.
Are children welcome at the estate?
Yes. Children of all ages are welcome at Taaibosch, and the villas provide a comfortable environment for families travelling together.
What is the minimum stay requirement?
Minimum stay requirements may vary depending on the season and the property booked.
A minimum 2-night stay applies throughout the year, and a minimum 7-nights apply during Peak Season, 22 December to 5 January. Guests are encouraged to enquire directly.
What time is check-in and check-out?
Check-in is typically from 14h00, and check-out is before 11h00. Early check-in or late check-out may be accommodated depending on availability and at an additional fee.
